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	<title>Mercurial &#187; Business</title>
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		<title>Building the civilized workplace</title>
		<link>http://www.mercurial.cc/archives/2010/03/30/building-the-civilized-workplace/</link>
		<comments>http://www.mercurial.cc/archives/2010/03/30/building-the-civilized-workplace/#comments</comments>
		<pubDate>Wed, 31 Mar 2010 00:58:10 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/?p=2224</guid>
		<description><![CDATA[<p>Building the civilized workplace</p> <p>The workplace jerk definition I use is this: do people feel oppressed, humiliated, de-energized, or belittled after talking to an alleged jerk? In particular, do they feel worse about themselves?</p> <p>If your potential colleagues are self-centered, nasty, narrow minded, or unethical, he warned, you have little chance of turning them into [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mckinseyquarterly.com/article_abstract.aspx?ar=1963" title="it is about eliminating the psychopaths from the enterprise">Building the  civilized workplace</a></p>
<blockquote><p>The workplace jerk definition I use is this: do people feel oppressed, humiliated, de-energized, or belittled after talking to an alleged jerk? In particular, do they feel worse about themselves?</p></blockquote>
<blockquote><p>If your potential colleagues are self-centered, nasty, narrow minded, or unethical, he warned, you have little chance of turning them into better human beings or of transforming the workplace into a healthy one, even in a tiny company. In fact, the odds are that you will turn into a jerk as well.</p></blockquote>
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		<title>Google Phone rumours</title>
		<link>http://www.mercurial.cc/archives/2009/12/17/google-phone-rumours/</link>
		<comments>http://www.mercurial.cc/archives/2009/12/17/google-phone-rumours/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 08:50:48 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[mobile]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/?p=2499</guid>
		<description><![CDATA[<p>Ohh that it were true! Thee are rumours about a new Google phone coming out in January for only $99, and although pure speculation it makes my mouth water in anticipation.</p> <p>Gizmodo actually has a good point: Google would be protecting the brand from fragmentation, ensuring that the Android remains fully functional:</p> <p>Sold without a [...]]]></description>
			<content:encoded><![CDATA[<p>Ohh that it were true! Thee are rumours about a new Google phone coming out in January for only $99, and although pure <a href="http://www.androidguys.com/2009/12/14/reuters-nexus-one-available-directly-through-google-website-january-5/" title="gphone">speculation </a> it makes my mouth water in anticipation.</p>
<p><a href="http://gizmodo.com/5427938/how-carriers-and-phone-makers-are-strangling-android-and-googles-plan-to-save-it" title="protecting the brand">Gizmodo</a> actually has a good point: Google would be protecting the brand from fragmentation, ensuring that the Android remains fully functional:</p>
<blockquote><p>Sold without a carrier, software updates for the Nexus One will be in Google&#8217;s hands. They will be able to keep it up to date as Android develops, without having to depend on some other company—or companies—not to drop the ball.</p></blockquote>
<p>The good part would be that, by creating a loss leader such as that, they will be generating a new generation of google users, with complete integration over the phone. </p>
<p>And, quoting <a href="http://www.reddit.com/r/technology/comments/aexhb/google_phone_199_without_contract99_for_google/c0h8foc">reddit</a>: &#8220;google just accidentally the whole cell phone industry.&#8221; </p>
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		<title>Dead of a SaaS</title>
		<link>http://www.mercurial.cc/archives/2008/07/18/dead-of-a-saas/</link>
		<comments>http://www.mercurial.cc/archives/2008/07/18/dead-of-a-saas/#comments</comments>
		<pubDate>Fri, 18 Jul 2008 15:19:25 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Economics]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[SaaS]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/?p=2271</guid>
		<description><![CDATA[<p>The rumors of the potential demise of SaaS seem to be exaggerated. True, there is a glut of companies, and the current business model doesn&#8217;t seem to give space to consolidation of services and customers. </p> <p>The traditional providers of business software implementations are all happy and cushy in the knowledge that their cumbersome implementation, [...]]]></description>
			<content:encoded><![CDATA[<p>The rumors of the potential demise of SaaS seem to be exaggerated. True, there is a glut of companies, and the current business model doesn&#8217;t seem to give space to consolidation of services and customers. </p>
<p>The traditional providers of business software implementations are all happy and cushy in the knowledge that their cumbersome implementation, with their multi-million dollar contracts and hundreds of consultants per implementation, are here to stay: It is difficult to consider the current business without that massive attention to detail and customization on installations.</p>
<p>But SaaS is too young, and the processes are amenable to change still.</p>
<p>Businessweek&#8217;s Sara Lacy, in her article <a href="http://www.businessweek.com/technology/content/jul2008/tc20080717_362776.htm" title="On-Demand Computing: A Brutal Slog">On-Demand Computing: A Brutal Slog</a> points out the various problems that different vendors are experiencing, and the steep barriers to entry that this industry seems to have:<br />
<blockquote>&#8220;SAP thought customers would go to a Web site, configure it themselves, and found the first hundred or so implementations required a lot of time and a lot of tremendous costs,&#8221; Richardson says. &#8220;Small businesses are calling for support, calling SAP because they don&#8217;t have IT departments. SAP is spending a lot of resources to configure and troubleshoot the problem.&#8221; </p></blockquote>
<p>This is the quote that jumps at me, along with the 10 years $100 million figures: is it too soon to think of IBM and their mighty boxes, of enormous top-bottom infrastructure that gets subverted seamlessly by an innovative and surprisingly simple product? I think of dinosaurs and little animals that take their place, of open source and in-house modification instead of exorbitant consulting fees.</p>
<p>If configuration and user interface is the problem, there are deep issues of software architecture, openness and user experience that must and will be addressed. But all this is infrastructure, not technology.</p>
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		<title>we googled you</title>
		<link>http://www.mercurial.cc/archives/2008/04/23/we-googled-you/</link>
		<comments>http://www.mercurial.cc/archives/2008/04/23/we-googled-you/#comments</comments>
		<pubDate>Wed, 23 Apr 2008 18:22:00 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/?p=2228</guid>
		<description><![CDATA[<p>google. lower case google: you get more brand recognition and mind share by being a verb, not a brand: air is free, yet we all breath it. </p> <p>Now, to the point: zephoria asks for participation in her Case Study for the HBR.</p> <p>Of course, in reality, few companies have their senior management, or their [...]]]></description>
			<content:encoded><![CDATA[<p>google. lower case google: you get more brand recognition and mind share by being a verb, not a brand: air is free, yet we all breath it.  </p>
<p>Now, to the point: <a href="http://www.zephoria.org/thoughts/archives/2007/05/30/harvard_busines.html#comments">zephoria</a> asks for participation in her Case Study for the HBR.</p>
<p>Of course, in reality, few companies have their senior management, or their possible employees, on facebook. Social media is quite recent, in geological years, although old in internet time.</p>
<p>But I see that, here in middle earth, people are afraid of or unaware of the possibilities of social media, opting for the more direct approach: house visit or phone message.</p>
<p>That said, it is interesting to see sites like <a href="http://linkedin.com" title="linkedin me">linkedin</a> generate all this interest, doubtless because people are running scared in a recession economy, and thus using all venues to enhance their employability prospectus.</p>
<p>Me? I do it for the social capital.</p>
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		<title>Inching towards a goal</title>
		<link>http://www.mercurial.cc/archives/2007/08/23/inching-towards-a-goal/</link>
		<comments>http://www.mercurial.cc/archives/2007/08/23/inching-towards-a-goal/#comments</comments>
		<pubDate>Thu, 23 Aug 2007 14:45:00 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/archives/2007/08/23/inching-towards-a-goal/</guid>
		<description><![CDATA[<p>We all know the famous quote, and whether Lombardi&#8217;s or some baseball person it is still valid. And then, it is the corollary, from Seth Godin Obsessing about the last inch of follow through ensures that the important parts of what you do get just as much (if not more) commitment.</p> <p>What&#8217;s that slippery slope? [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/dannebrog/396496485/" title="follow through by dannebrog"><img class="imageleft" src="/images/followthrow.jpg" alt="followthrow.jpg" title="ffollow through by dannebrog" /></a>We all know the famous quote, and whether Lombardi&#8217;s or some baseball person it is still valid.<br />
And then, it is the corollary, from <a href="http://sethgodin.typepad.com/seths_blog/2007/08/follow-through.html" title="follow through">Seth Godin</a><br />
<blockquote>Obsessing about the last inch of follow through ensures that the important parts of what you do get just as much (if not more) commitment.</p></blockquote>
<p>What&#8217;s that slippery slope? That last inch of commitment?<br />
Easy: The PM going home early because, you know, they are the PM. The diminished level of attention given to a problem. The slowly leaking tire.<br />
Correct, complete follow-through won&#8217;t prevent the leaking tire, but it would ensure that you know the causes, and that you correct them. </p>
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		<title>Hire the best people</title>
		<link>http://www.mercurial.cc/archives/2007/06/13/hire-the-best-people/</link>
		<comments>http://www.mercurial.cc/archives/2007/06/13/hire-the-best-people/#comments</comments>
		<pubDate>Wed, 13 Jun 2007 16:24:30 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Career]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/archives/2007/06/13/hire-the-best-people/</guid>
		<description><![CDATA[<p>This howto by Marc Andreessen, about hiring the best people, is interesting, to say the least. Most other articles about hiring people center on the specifics of the interview and the hiring process, whereas Marc focus on the why and who. Really, what kind of people do you want with you? He identifies three major [...]]]></description>
			<content:encoded><![CDATA[<p>This howto by Marc Andreessen, about <a href="http://blog.pmarca.com/2007/06/how_to_hire_the.html" title="best people">hiring the best people</a>, is interesting, to say the least. Most other articles about hiring people center on the specifics of the interview and the hiring process, whereas Marc focus on the why and who. Really, what kind of people do you want with you?<br />
He identifies three major areas in which you have to focus:<br />
1. <strong>drive</strong>: do they do stuff, regardless? Do they go the extra mile, do they &#8220;push and push and push&#8221;?<br />
2. <strong>curiosity</strong>: do they learn! Oh how very important! Are they learning and being current and improving? Do they challenge what they know? Do they seek further?<br />
3. <strong>ethics</strong>: further on the <a href="http://bobsutton.typepad.com/" title="Bob Sutton's website">No asshole rule</a> (<a href="http://electricpulp.com/guykawasaki/arse/" title="self-test">self-test</a> and <a href="http://www.amazon.com/Asshole-Rule-Civilized-Workplace-Surviving/dp/0446526568/" title="no asshole rule">book</a>), seriously, is this the kind of person that you want at your back in the middle of a crisis? What about in the middle of riches?</p>
<p>How many processes we have, only to find out that we need to revisit their reasons and motivations.</p>
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		<title>Capability Maturity Model</title>
		<link>http://www.mercurial.cc/archives/2007/06/11/capability-maturity-model/</link>
		<comments>http://www.mercurial.cc/archives/2007/06/11/capability-maturity-model/#comments</comments>
		<pubDate>Mon, 11 Jun 2007 15:51:02 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/archives/2007/06/11/capability-maturity-model/</guid>
		<description><![CDATA[<p>For whatever reason, I have been thinking about CMM these days. From the wikipedia definition: The Capability Maturity Model can be used to assess an organization against a scale of five process maturity levels. Each level ranks the organization according to its standardization of processes in the subject area being assessed. The subject areas can [...]]]></description>
			<content:encoded><![CDATA[<p>For whatever reason, I have been thinking about CMM these days.<br />
From the <a href="http://en.wikipedia.org/wiki/Capability_Maturity_Model" title="cmm">wikipedia definition</a>:<br />
<blockquote>The Capability Maturity Model can be used to assess an organization against a scale of five process maturity levels. Each level ranks the organization according to its standardization of processes in the subject area being assessed. The subject areas can be as diverse as software engineering, systems engineering, project management, risk management, system acquisition, information technology (IT) services and personnel management.</p></blockquote>
<p>There are five stages for a process: initial, repeatable, defined, quantitatively managed, and optimizing.<br />
Level 1 is that <a href="http://en.wikipedia.org/wiki/Capability_Maturity_Model#Level_1_-_Initial" title="it will pass soon">heroic effort</a> that places a lot of stress on starting business:<br />
<blockquote>Success in these organizations depends on the competence and heroics of the people in the organization and not on the use of proven processes&#8230; project success depends on having high quality people.</p></blockquote>
<p>That is why both <a href="http://www.optimizemag.com/disciplines/business-management/showArticle.jhtml?articleID=55300800" title="no heroes">Optimize magazine</a> and <a href="http://www.jimcollins.com/lab/level5/p3.html" title="level 5 leadership is just another term for sustainable vision and execution">Good to Great</a> talk about going beyond the hero, and ask for a more sustainable process: heroics gives us the initial great product, the great implementation, that amazing change, but we have to implement easier ways to move around, achieve goals and project our investment.</p>
<p>Once we have our system in place, and it is not just stages, but more of an iterative process, we will achieve the Level 5 magic that Lombardi defined as &#8220;a game of inches&#8221;: continuous improvement and sustainable success through personal humility and indomitable will.</p>
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		<title>Finally!</title>
		<link>http://www.mercurial.cc/archives/2007/05/20/finally/</link>
		<comments>http://www.mercurial.cc/archives/2007/05/20/finally/#comments</comments>
		<pubDate>Mon, 21 May 2007 02:39:18 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[IA]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/archives/2007/05/20/finally/</guid>
		<description><![CDATA[<p>For all those manager types that are caught within situations they don&#8217;t get: Because it is not our control over others what makes us powerful, but how we adapt to a particular situation.</p> <p>via Media Influencer</p> Bookmark It Hide Sites $$('div.d2209').each( function(e) { e.visualEffect('slide_up',{duration:0.5}) }); ]]></description>
			<content:encoded><![CDATA[<p>For all those manager types that are caught within situations they don&#8217;t get:<br />
<a href="http://www.gapingvoid.com/Moveable_Type/archives/003940.html" title="it is the user!"><img src="/images/itistheuser.jpg" alt="itistheuser.jpg" title="it is the user" /></a><br />Because it is not our control over others what makes us powerful,  but how we adapt to a particular situation.</p>
<p>via <a href="http://www.mediainfluencer.net/media_influencer/2007/05/its_not_the_tec.html" title="MI: the user!">Media Influencer</a></p>
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		<title>Vonnegut&#8217;s advice</title>
		<link>http://www.mercurial.cc/archives/2007/05/20/vonneguts-advice/</link>
		<comments>http://www.mercurial.cc/archives/2007/05/20/vonneguts-advice/#comments</comments>
		<pubDate>Mon, 21 May 2007 02:15:50 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://www.mercurial.cc/archives/2007/05/20/vonneguts-advice/</guid>
		<description><![CDATA[<p>Bob Sutton, author of the &#8220;No Asshole Rule&#8220;, writes about ow Kurt Vonnegut gave permission to publish &#8220;Joe Heller&#8221;, and the background to that story:</p> <p>Heller remarks to Vonnegut that he has something that the billionaire can never have, &#8220;The knowledge that I&#8217;ve got enough.&#8221; These wise words provide a frame that can help you [...]]]></description>
			<content:encoded><![CDATA[<p>Bob Sutton, author of the &#8220;<a href="http://www.amazon.com/Asshole-Rule-Civilized-Workplace-Surviving/dp/0446526568/" title="good business book">No Asshole Rule</a>&#8220;, writes about ow Kurt Vonnegut gave permission to publish &#8220;Joe Heller&#8221;, and the background to that story:</p>
<blockquote><p>Heller remarks to Vonnegut that he has something that the billionaire can never have, &#8220;The knowledge that I&#8217;ve got enough.&#8221; These wise words provide a frame that can help you be at peace with yourself and to treat those around you with affection and respect</p></blockquote>
<p>Difficult wisdom!<br />
via <a href="http://sandradee.wordpress.com/2007/05/15/inspiration-from-kurt-vonnegut-and-the-no-asshole-rule/">Sandra </a></p>
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		<title>Go soft on the power</title>
		<link>http://www.mercurial.cc/archives/2007/03/28/go-soft-on-the-power/</link>
		<comments>http://www.mercurial.cc/archives/2007/03/28/go-soft-on-the-power/#comments</comments>
		<pubDate>Wed, 28 Mar 2007 14:17:57 +0000</pubDate>
		<dc:creator>Camilo</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://confusedkid.com/mercurial/?p=2158</guid>
		<description><![CDATA[<p>The mere fact that we are dependent on coffee machines to start up our day ought to call our attention to the importance of the coffee break in our corporate culture: Who your people drink coffee with, and where, is important. You may not think you need to promote the rise of &#8220;café society&#8221; internally, [...]]]></description>
			<content:encoded><![CDATA[<p>The mere fact that we are dependent on <a href="http://www.ft.com/cms/s/c958d61c-dbff-11db-9233-000b5df10621.html" title="coffee and corporate culture">coffee machines</a> to start up our day ought to call our attention to the importance of the coffee break in our corporate culture:<br />
<blockquote>Who your people drink coffee with, and where, is important. You may not think you need to promote the rise of &#8220;café society&#8221; internally, but a coffee culture could be beneficial &#8211; for collaboration, networking, and cross-fertilisation. It is this sort of so-called &#8220;soft&#8221; issue that has forced its way to the top of management&#8217;s agenda.</p></blockquote>
<p>We get out of our cubicles to drink coffee with coworkers, gossip with them, and get the news on the more important issues: who is dating whom, who is leaving, who is coming back; we build product lines out of the inspiration from a relaxed conversation, doodle on napkins while listening to concerns about complains, and set up informal networks that are the places where decisions are initiated.<br />
Which bring us on to <a href="http://www.mckinseyquarterly.com/article_page.aspx?ar=1774" title="soft power">soft power</a>:<br />
<blockquote>Attracting others to shared objectives is the very essence of soft power</p></blockquote>
<p>This in the context of flatter organizations, innovative companies and generally unorthodox methodologies of competition.</p>
<p>Because, as always, the hard manager rarely gets anything done.</p>
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